Returns & Refunds

Returns & Refunds

Simply return your unwanted item within 14 days of receipt unused, unopened, in its original condition and packaging, your return must be in a re-sellable condition.

You will be liable for the cost of returning the goods to us and must ensure that they are returned in protective packaging. Where an item is damaged or returned otherwise than as per our stated requirements above, we reserve the right to refuse redress. 

Once the unwanted item is received back it will be checked and granted it meets our return policy conditions we will then offer a refund for this item (within 14 days). Refunds will be applied to the payment method that was used to purchase the item.

Refunds On Deposits

To help our customers we also take deposits where the customers can finish the payment in instalments. Once the payment is complete, then the customer can receive their order/s. 

Refunds on deposits will only be given within 14 days from the initial deposit. After 14 days, we can only issue a credit note for the customer.